From how we craft our treats to the best way to serve them, here are the most common questions pet parents ask. If you need more help, we’re a message away.
Ready to order?FAQ
Freeze-dried food is real fresh meat that’s dried at -40°C in a vacuum. This removes only the water but keeps the nutrients, flavor, smell, and texture of raw food with no cooking, heat, or preservatives.
Benefits: Keeps 95% of nutrients, easy to digest, more flavourful for pets, long shelf life, and safe for cats and dogs.
FAQ
Yes! All of our freeze-dried products are formulated for both cats and dogs of every breed and age.
We only use 100% real meat, egg yolk, and natural ingredients—nothing artificial—so it’s safe to share between furry siblings.
FAQ
Absolutely, but serve in smaller portions and soften it first for pets under 3 months.
Simply crush the cubes or soak them in warm water for a few minutes to make them extra gentle on young tummies.
FAQ
Feed directly as crunchy treats, rehydrate in warm water, or mix with your pet’s daily meals for added flavor.
These three serving styles give you flexibility for training rewards, full meals, or appetite-boosting toppers.
FAQ
Use our feeding quantity table on the home page when replacing a full meal.
For treats or toppers, offer 10–25% of the recommended amount. Adjust based on your pet’s activity level and metabolism.
FAQ
Keep it in a cool, dry place away from sunlight and always seal the zipper bag tightly.
No refrigeration is needed—just avoid moisture to maintain freshness and crunch.
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We start with raw, fresh meat and gently process it at -40°C under vacuum to remove moisture safely.
This method keeps nutrients intact while preventing bacteria growth, so you get raw nutrition that’s safe to serve.
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Each 500g pack equals roughly 2.5kg of fresh meat once rehydrated, so you’re paying for pure nutrition—not water or fillers.
Because we only use premium cuts and advanced freeze-drying, every gram is nutrient-dense and cost-effective over time.
FAQ
Never. The mix blends premium meat, bird, and fish proteins with zero grains, preservatives, or artificial colors.
It’s ideal for rotation feeding or pets who need variety without compromising on clean ingredients.
Still curious?
We’re happy to help you choose the right product or build a feeding plan. Share your pet’s age, weight, and goals for personalized tips.
